If for any reason you wish to cancel or return, you must let me know in writing (email is fine) within 14days of order, or within 14days of receiving your item/s.- Refunds will be paid within 14days, once the items have been received back to me. ** -If it is deemed you handled the item/s more than necessary thereby reducing the value of the item/s, the cost of this will be deducted from your refund amount. ****-You are liable for the return postage fees, unless you received a faulty item, so its advisable you also return by signed tor post to ensure I receive it back so your refund can be processed *- Refundable amount will be the total you paid for the item/s in question. CUSTOM/PERSONALISED ORDERS;-Advance payment is required for any custom order, before your items are made. -If you wish to cancel your custom order, you will be given a full refund - HOWEVER once any actual painting work has commenced for custom orders, refunds are not available or given.-All other Terms & conditions apply.
